Recent Posts

Home buyer tips

7/1/2020 (Permalink)

First time home buyers or experienced home buyers, when searching for a home what are some of your major concerns?

Are they:

  •             How many rooms?
  •             What is the square footage?
  •             What schools are nearby?
  •             Is it a kid friendly neighborhood?
  •             Or do you prefer to be secluded no neighbor interaction?

When looking for that dwelling, are you thinking about:

  •             Is the plumbing up to date?
  •             How long has it been since the roof has been replaced?
  •             Are the gutters working and maintained?
  •             Are the windows old and need replacing?
  •             Has it had multiple water damages?

I think sometimes our focus can be on the outer exterior not the pieces that keep it together.

How much are you judging your future home by the cover and not the content within? How much are you hoping your home inspector catches all those potential future damages?

It is easy to get swept into the excitement of buying a home, we encourage you to make a list of what’s important when home shopping. Not just the outside important qualities but also long-term functioning aspects of the home.

These are all things your home inspector should be looking for. It will help you as a buyer show your concerns and awareness of what they should be checking for. Make sure you are interested in their process and value how they inspect the future residence.

Good and experienced inspectors use equipment such as Infrared cameras, and moister readers. They are hands on in every part of the inspection process. Inspectors look for water staining and moisture damage.

We want to help you avoid calling SERVPRO two weeks into living in your new home. Good luck in your future home shopping from us here at SERVPRO of Gig Harbor/North Tacoma.

Pool room mold damage

6/30/2020 (Permalink)

Mold is primarily caused by excess moisture in different areas. The best way to handle a mold problem is to bring in a mold specialist also known as a Mold Hygienist, they can properly determine how much mold is there and how dangerous it might be. A mold hygienist will compile their test results and create an action plan. They can give this information to the home owner or to us with the proper steps in cleaning the affected areas and your belongings the correct way.

Recently we had a mold damage in a pool room, the pool was in a room with very little ventilation. It looks like it was used as an exercise room as well. What started as a little mold spot grew and spread throughout the entire room. When you have humidity, moisture and poor ventilation that is a recipe for mold disaster. 

Our trained technicians went right to work removing all drywall and insulation within that room. They vacuumed and HEPA vacuumed all areas within the pool area. To be extra precautionary our technicians fogged all areas within the home and applied special treatment to prevent any further growth or damage from mold.

We were able to provide a triple treatment for these customers to ensure that the mold was fully remediated. Mold is not something you want to mess with, as stated above it can cause health effects.

Here are SERVPRO of Gig Harbor/North Tacoma we are here to help you through your mold damage, our technicians are here to put you and your family at ease. Trust you are in good and capable hands with us. 

SERVPRO fire technicians

6/24/2020 (Permalink)

Our fire technicians are trained in more than just fire restoration. We hire amazing employees who are great with fine details and great with people. We ensure our techs are trained in all facets of our line of work. SERVPRO fire technicians perform many jobs such as: fire restoration, odor removal, sanitation, bio hazard clean ups, upholstery cleanings, carpet cleanings, and general cleanings.

In the fire restoration side, we can provide restoration and fire damage removal. We can collect items that can be restored, our technicians will log each item and bring them to our shop. We look at each item and place within our ozone room. This room opens the pores in items and sucks the odor and smoke smell from your items. We also work with personal photos, family photos. Whatever is important to you is important to us.

SERVPRO of Gig Harbor/N. Tacoma is trained to perform sanitation, bio hazard clean ups. Anything from unexpected losses, murders, COVID precautionary and active clean up cases. Some cases of hoarders are similar to the above mentioned. Hoarder homes can have several concerns when it comes to cleaning or removing items within a hoarder home. Sanitary and safety for the occupants of the dwelling are things we look at and for when approaching a job like this.

Our technicians are happy to help you in any of the above instances, they are eager to get to work and provide top notch quality results. Here at SERVPRO we are proud to serve and provide a service that we can stand behind.

Unexpected rain

6/16/2020 (Permalink)

June still seems to bring showers here in the Northwest, I feel this time of year is difficult us. We are patiently waiting for that summer sun and warmth to arrive. January thru April we have a lull ready to get past the cold bare winter. April rolls in and there is a light at the end of the tunnel, June rolls in and it is like a flat tire before you turn into the parking lot of Disneyland. So close yet so far away.

In Michigan May brought unexpected heavier rains. This came as a shock when not one but two of their dams faltered and caused a massive wave of water throughout Edenville. What used to be a lake with lake homes left baren mud flats, homeowners are devastated by the damage left. 11,000 residents were evacuated before the dam broke. 5,000 were without electricity.

Fun fact: Something I learned was this damage amongst many others in the USA are privately owned. I read 75% of the dams in America are privately owned and maintained.

Heavy rains can be unexpected even in this time of year, it is why we here at SERVPRO feel its pertinent to educate, help spread awareness and preparedness not just the heavy winter months but throughout the entire year.

If you have any questions on how to better be equipped for a large storm or disaster, we are happy to assist in your planning process. Our friendly staff are courteous and available to help you today.

Storm tips and tricks

6/8/2020 (Permalink)

Here in the Pacific Northwest our storm season can consist of wind, rain, hail, and snow. I remember the first year we moved up here from Southern California we had our first glimpse of the storms. We lived in a rural area here in Gig Harbor. We are surrounded by trees up here and where we lived at the time. Windstorms in Washington remind me of Santa Ana winds in Southern California, however in Southern California palm trees rarely fell from the winds. Nor did we experience power outages. That first year our main road had a tree fall that we had to drive under, and it took our power for over 7 days. We ended up packing some major essentials and staying with my in laws who were 20 minutes away and inside the city limits. They still had power, heat, water, lights, you know all the essentials.

I wish I had known how to be better prepared that first winter, so here is a list of quick tips and tricks that can help you get by next storm:

  • Keep a tote somewhere easy to get to
    • Have nonperishable food: top roman, soup, spaghetti sauce, noodles, etc.
    • Invest in a propane burner for camping
  • Keep flashlights on hand or candles
    • Check batteries before the storm hits
  • Keep a case of water on hand
  • First aid kit, every household should have one
  • If you have a wood stove, make sure you have matches and wood ready
  • Be sure to have spare warm blankets or sleeping bags
  • Invest in a generator

These are just a few of many ways you can prepare yourself before a storm hits. Be sure to check your supplies periodically. I hope these tips and tricks help for any future storms we have in the future. Remember SERVPRO of Gig Harbor/North Tacoma and SERVPRO of Mason County are here to provide you with awareness and prevention tools to avoid your next damage. 

Toilet water damages

6/5/2020 (Permalink)

Toddlers/kids are curious beings, they discover something new they want to know why and how it works the way it does. One invention that brings curiosity and query is the toilet. Where does your business go after I flush that? If I plunk my favorite bouncy ball in there, will it come back? Or, if I do not ‘go’ number one or number two in the toilet, will the water still flush?

We have seen water damages of all kinds. One, the family had a little one who loved the flush the toilet. He/she loved it so much they flushed and flushed and continued to do so until it caused the toilet to start overflowing. Causing the water to overflow onto the tile, out the bathroom, through the floor to the downstairs ceiling and floor.

When our technicians arrive to a job, they introduce themselves, evaluate the entire damage and scene. Then they explain the next steps, and what needs to be done for that first day. We do our best to treat and set equipment the first day to control the temperature and environment as soon as possible to avoid any mold or further damage.

We understand that things happen, and it is not always in our control. Toilets can be fun and fascinating to little ones. We understand this was not the plan for you and your household. Our staff and technicians do their absolute best to walk you through the process and communicate the best they can. Remember SERVPRO is available 365 days a year, 24 hours a day. We are trained and ready to help you through your water damage today.

Insurance Agents

6/2/2020 (Permalink)

As an insurance agent one difficult but necessary task is getting clients to renew their policies. Let's say a client of yours has a damage of some sort and wants to place it on a claim. Once that has been approved, you should recommend SERVPRO to your client. Let me tell you why, first off, you can ensure that they will receive the best care. SERVPRO of Gig Harbor/North Tacoma and SERVPRO of Mason County offer a timely first response, to a quick, careful and efficient clean up, so we will make the process simple. We understand that any sort of damage to a home or business can be a traumatic and stressful experience for everyone involved. We also understand that the process can be confusing. Our staff will always make sure to break the process down (if need be) so that it makes sense to the client. Once the damages are taken care of whatever those may be, and everything is back up and running smoothly again it is a great time to talk to your client about renewing their policy. Going into the conversation knowing that your client has no stress and is happy with the work that has been done makes it so much easier. A lot of times clients don’t feel like they really know their insurance agent, whether that is for their home or business. This process can help facilitate that relationship, making it a lot easier to get that policy renewal. Not to mention the trust that it builds between you and your client. 

COVID business project and remodels

6/1/2020 (Permalink)

During the COVID Pandemic we saw local businesses taking advantage of the closed time to update and remodel their places of operation. Projects that have no doubt been on the mind but when to execute is always a difficult choice to make. You do not want to interrupt business flow and operation.

In this case we had a local gym, they decided to do some sprucing up for reopening. They were staining wood planks for an industrial look. Some rags were left inside staining buckets, causing these rags to combust. Resulting in a small fire damage, the fire and smoke were substantial enough to set off the sprinkler system. This in turn affected the entire commercial building, two levels!

Our team came in and evaluated the entire building. We had thirteen employees go in to remove all affected materials and set equipment. Because of the size of this damage we used all hands-on deck and set multiple air movers, dehumidifiers to maintain the environment and prevent mold damage. Our team worked quickly, efficiently, and cohesively with the building owners and renters.

We were able to get this gym back to remodel mode after we mitigated the fire, smoke, and water damage. Not every remodel will lead to this conclusion, but it is important to know what could happen. Do your best to clean up thoroughly after each day of work and materials used. Check your workstation to make sure things are ready to go the very next day.

Here at SERVPRO we here to provide a source of prevention and awareness before you run into a potential damage.

Fire contents and how we clean them

6/1/2020 (Permalink)

When it comes to content fire and water restoration you can count on SERVPRO of Gig Harbor/North Tacoma and SERVPRO of Mason County to make it "Like it never even happened." Here at SERVPRO we understand the importance and value of our customer’s belongings, which is why our trained professionals have a restore vs. replace mentality.

How are my contents processed?

  • When our technicians first arrive at a job site they make an inventory that contains pictures and a description on contents that can and cannot be restored.
  • Once all information is entered, organization is key to this next step. Our valued customer’s belongings are carefully and strategically packed into boxes. In order to make sure that kitchen items don’t mix with bathroom or bedroom content, the fire technicians label every box
  •  When the last box is packed and ready to go, we bring them back to our shop, where our technicians set the contents in a designated area.
  • Then, they unpack the items in an organized manner and start the cleaning process. Our trained professionals have the knowledge on how to clean different items and materials.
  • Making sure that every item is shining clean, they transfer items into an ozone room where odor is eliminated.
  • Lastly, the items are repackaged into new boxes. Our technicians always triple check that our customers’ items are properly cleaned and free of any odor before delivery. 

SERVPRO professionals understand how overwhelming fire and water damage can be, especially when it comes to valued contents. SERVPRO of Gig Harbor/North Tacoma and SERVPRO of Mason County are ready to help you in your times of need and make it "Like it never even happened."  

Commercial disaster recovery

5/12/2020 (Permalink)

SERVPRO is the number once choice for your commercial disaster recovery. With 2500+ SERVPRO locations, we have the unlimited amount of resources and manpower to execute your large commercial building loss. Water, fire, etc. you name it and we can provide outstanding services to get your business back on the ground and running.

Did you know?

Forty percent of businesses do not reopen after a disaster and another 25 percent fail within one year according to the Federal Emergency Management Agency (FEMA). Similar statistics from the United States Small Business Administration indicate that over 90 percent of businesses fail within two years after being struck by a disaster. It is a common misconception that insurance awards and aid from government agencies will allow merchants to pick up the pieces after a flood, major earthquake or like disaster — many types of disasters are not covered under normal insurance policies and aid from government agencies may be too little, too late.

Here at SERVPRO we understand how important a business can be, not to just the owner but all the employees, and the customers they service. Dependability can be super crucial to the people relying on a business and the services it provides. We off to all businesses an Emergency Ready Profile (ERP), we can provide a paper binder or show you how to download our app. It is a easy to read tool to help you file and record all utilities, preferred vendors and people you need to speak with in case a disaster were to hit your business building. Do you know who you would call? What is the first thing you would do? These are all things you should think about, to avoid the above statistic. Our ERPs are complimentary and can be scheduled today! Call our office at 253-851-6711.